Shipping & Returns

At Vibes & Tides, each piece is handmade to order with care and precision. Please note the following:

• Production Time: 5–7 business days (as every item is crafted by hand).

• Delivery Method: All international orders are shipped via DHL Express.

• Estimated Delivery Times:

• Middle East & Europe: 1–3 business days

• USA & Canada: 3–5 business days

• Rest of the World: 4–7 business days

✅ Shipping Fees Included: All DHL Express shipping costs are already included in our product prices.

✅ Customs Duties Covered: We cover all customs duties and import taxes. The price you see at checkout is the final price — no hidden fees or surprises at delivery.

✅ Tracking: Once your order is shipped, you will receive a tracking number to follow your delivery in real time.

🔄 Returns & Refunds

We want you to love your Vibes & Tides piece. If for any reason you are not fully satisfied:

• Return Window: Items can be returned within 14 days of delivery.

• Condition: Items must be unworn, unused, and returned in their original packaging.

• Return Shipping Costs: Return shipping costs are the responsibility of the customer. Shipping fees included in your original purchase are non-refundable.

• Refund Process: Once the returned item is received and inspected, refunds will be processed within 7 business days.

Our international shipping & returns policy ensures a seamless shopping experience for customers in the Middle East, USA, Europe and worldwide.

🌍 Final Notes

Our mission is to make sure your handmade crochet pieces arrive safely, quickly, and without extra costs. Each order represents not just a product, but a story woven through three generations of craftsmanship.